5 Things To Look For When Visiting An Accident Advice Helpline Website

5 Things To Look For When Visiting An Accident Advice Helpline Website

When you visit an accident advice website, there are some things that you should look for in order to know that you are on a site that’ll give you answers to all of your questions.

Here’s 5 of those things:

  1.   Easy to use navigation

If you are visiting an accident advice website, then chances are you are looking for some advice. To this end, the best websites will make it easy for you to find the content that is relevant to you.Accident advice helpline, for example, has a footer at the bottom of the site that splits content into four clear categories: Injury Claims, Common Injuries, Work Claims and Other Links. This makes it easy for you to find the information that you are looking for.

  1.   Testimonials and reviews

If the accident advice website you visit happens to managed by a law firm, then you should always look for written and visual testimonials. Most accident advice helpline websites now have YouTube reviews embedded on them as well as written reviews from clients. If you are thinking about making a claim, then this information will no doubt prove invaluable in the future. Also look out for ratings on review aggregators like Trust Pilot.

  1.   Accessible contact information

Of course, you may need to pick up the phone or chat to somebody online if you can’t find answers to your questions. So always look out for accident advice helpline websites that make it easy for you to contact them. There should be a Freephone telephone number and a low cost number to call from your mobile phone, as well as a way to text and email the accident website. A dedicated contact page with a physical address is also handy.

  1.   Legal disclosure

All legal accident advice websites in England and Wales must be authorised and regulated by the Solicitors Regulation Authority (SRA). A website that is regulated will disclose this prominently on their homepage and other pages. Of course it is easy for websites to say that they are regulated when they are not; but each firm has their own unique SRA reference number to check – you can do so on the Solicitors Regulation Authority website.

  1.   Blog

A blog is a firm’s personality. It’s also a great way for you to get a sense of a firm’s knowledge and expertise. This last point isn’t a deal-breaker, but a blog shows that the accident advice helpline website you have visited is trying hard to provide valuable information to members of the public. The best blogs have a search function so that you can find the articles that are relevant to you. Also, look out for social media profiles to follow.

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